the original parent bet was made back in 2015-03-09 19:06:49 which is causing problem when he tries to resume it recently, the matching bet data is already archived. what happened was the award winning for his restored freebet cannot be process, member kept getting lock in queue.
for now, what we can do is to ask member to continue to restore it and we manually unlock him. this might take a few rounds until the freespin finish.
at the end of it, we will manual credit the freespin win to member.