Dear K. Tipwadee,
Good Afternoon.
Regarding to this shipment, as you informed me that your forwarder said the factory has passed this shipment to other forwarder already, I have checked with the vendor as you informed. But the information that I received from the vendor is your forwarded rejected to pick up as following email so please kindly contact your forwarder to pick up this shipment soon. The contact person is mentioned in the below.