Reengineering
Reengineering involves the complete redesign of a firm’s structures and
processes. It is done in the hope of increasing a firm’s operational efficiency
and effectiveness by controlling costs, improving quality, improving
customer service, and increasing the speed at which business
is conducted. Once a firm has examined itself in light of the five factors
of organizational structure, it can better understand where it can make
changes to align its structure with the firm’s goals and objectives.