Performance Attributes
A performance attribute is a group of metrics used to express a strategy. An attribute itself cannot be measured; it is used to set strategic direction. For example, “The LX product needs to be best-in-class for reliability,’’ and “The XY market requires us to be among the top five most agile manufacturers.’’ Metrics measure the ability of a supply chain to achieve these strategic attributes.
SCOR identifies five core supply chain performance attributes: Reliability, Responsiveness, Agility, Cost, and Asset Management. Consideration of these attributes makes it possible to compare an organization that strategically chooses to be the low-cost provider against an organization that chooses to compete on reliability and performance.