What is overall evaluation of Abrams management control system?
Describe any strength or weakness that you identified
but did not include in
answering the previous question.
What changes, if any, would you recommend
to top management?
The Abrams case is about using profitability measures to evaluate profit centers. The case also
reflects a long academic debate in the US-literature about ROI problems. In EU companies it is
more common to evaluate PCs with Income measures like RI and EVA. This case covers the
tree main problems in controlling profit centers: