Please see attached files are some pictures taken during the loading process at origin which shown that all cargo was in the safe & sound condition.
2) Our agent has not been reported of the damaged cargo but anyway,they called to check with consignee’s custom broker and being informed that some cartons torn but all goods inside is in the good condition.
3) Due to long holiday at Indonesia and they all just resume to work recently,we have requested our agent for the proof of delivery in which is able to prove that consignee did clear out and receive all goods with the good condition. We are now waiting for such POD and will pass it on to you once available.
Remaining at your disposal for additional information you may need.