Question 1 What symptom (s) in this case study suggest that something has gone wrong?
An important symptom in this case is the packaging department is under production, where the studies shows that packaging department is capable of processing all of the daily sawmill and planer production without overtime yet the packaging department has added Saturday overtime shifts as well as extra hours before and after the regular shifts for the packaging department employees to process the backlog.Other symptoms are due to packaging decreased productivity over the past couple of years and cause the backlog adds to AbreCorp’s inventory costs and increases the risk of damaged stock. The team performances have lead significant loss to organization. AbreCorp suffered from poor-employee disciplinary, packaging department has already formed an informal group, where all of them in the group tend to extend lunch by 10 minutes and coffee breaks by 5 minutes. Other than that, they also typically leave work a few minutes before the end of their shift. Meanwhile,social loafing do occur in packaging team, their being much more trouble than they are worth.They able to influence a temporary assigned punctual and productive in other department loss pattern after a few days in the packaging department.