Group difference in mobile coupon behaviors
The results confirmed that more innovative categories are adopting mobile coupons
faster than the others, consistent with the previous literature (Rogers, 2003; Yi et al.,
2006). About 25 percent of innovative adopter category is already using mobile coupons
at least once a week. At the time of survey, only 2.9 percent of laggards have ever used
mobile coupons and none of them are a frequent user of mobile coupons. Moreover,
40 percent of innovative adopters have a location-based coupon application, suggesting
their active use of mobile coupons while only 1.9 percent of laggards and 4.5 percent of
late majority have the application. More importantly, the current study shows that each
adopter category has different determinants of mobile coupon adoption.