Hi wichai4318,
The seller has responded to you and offered another solution to solve this issue.
Seller's message:
"OK"
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this request in the Resolution Center.