Thank you for submitting your issue to Support.
Your Support Ticket Number: 1277282360
For reference, please print this page or write down your support ticket number. Use this number when communicating with Support about this issue.
To make sure that you can receive a reply from Microsoft, add the "microsoft.com" domain to your e-mail "safe list". If you do not receive a response in your "inbox" within 24 hours, check your "bulk mail" or "junk mail" folders.