the
“Knowledge Owners” conducted general or business/profession specific workshops
targeted at other employees, and were assigned the roles of mentor or facilitator.
In order to raise the visibility of these knowledge areas and create a
knowledge-sharing community, in 2010 Eni created a dedicated intranet site for the
“Knowledge Owners”, providing access and interaction opportunities to all employees.
Given that older workers are unique human and intellectual assets for any
organisation, it would be useful to rethink their role, assigning them teaching and
training roles aimed at supporting those who are at the beginning of their careers.