I received update you ran ‘GoGreen’ firmware update. And some ribbons has problem.
For this, I asked some question.
- What is the firmware version in SP and SP+ after upgrading GoGreen?
- Is it used ribbons that show this symptom in testing after gogreen update? How many rolls?
Additionally, Is these failed ribbons are still recognized as monochrome K in another or other SP75P GoGreen updated printer? Only specific SP75P printer cannot recognized this ribbon?