Daily Management
Daily management is the long-term implementation of the TQM system.
It is a process of continual assessment and monitoring in order to assess performance, and then comparing this the plan
Daily Management requires the co-operation and involvement of all members of staff at all levels and shows each employee what he or she has to do in order to keep the organisation running smoothly and satisfying customer demand
It often involves the use of study groups with continuous feedback.
It allows individuals to see what level of performance is required in order to exceed these requirements and continuous improvement is achieved by the use of problem-solving teams.
Effective problem solving as part of the daily management process requires the formation of problem solving teams throughout the organisation following a multi-step procedure.