Introduction to SCOR
Summary
The Supply Chain Operations Reference model (SCOR®) is the product of Supply Chain Council,
Inc. (SCC) a global non-profit consortium whose methodology, diagnostic and benchmarking
tools help organizations make dramatic and rapid improvements in supply chain processes.
SCC established the SCOR process reference model for evaluating and comparing supply chain
activities and performance. The SCOR-model captures SCC's consensus view of supply chain
management. It provides a unique framework that links business process, metrics, best practices
and technology into a unified structure to support communication among supply chain partners and
to improve the effectiveness of supply chain management and related supply chain improvement
activities. SCC membership is open to all companies and organizations interested in applying and
advancing the state-of-the-art in supply chain management systems and practices.
SCC was organized in 1996 and initially included 69 practitioner companies meeting in an informal
consortium. Subsequently, the companies of SCC elected to form an independent not for profit
trade association. The majority of the SCC's members are practitioners and represent a broad
cross-section of industries, including manufacturers, distributors, and retailers. Equally important
to SCC and the advancement of the SCOR-model are the technology suppliers and implementers,
academics, and government organizations that participate in SCC activities and the development
and maintenance of the model.
Supply Chain Council is interested in providing the widest possible dissemination of the SCORmodel.
The wide-spread use of the model results in better customer-supplier relationships,
software systems that better support members through the use of common measurements and
terms, and the ability to rapidly recognize and adopt practices no matter where they originate.
SCC requests that all who use the SCOR-model provide attribution to Supply Chain Council.
Additionally, members are encouraged to monitor the members section of the SCC website
(www.supply-chain.org) to ensure that they are using the latest version of SCOR.
This introduction is provided to assist new users of the SCOR-model to begin launch the adoption
adaptation of the SCOR-model in their companies. It is intended to remind experienced users of
the framework and structure of the model when tackling more complex applications of the model
for their businesses. Finally, it is provided to orient members to the changes between version 10.0
and version 11.0.
Version 11.0 of the SCOR-model is the thirteenth revision since the model's introduction in 1996.
Revisions of the model are made when it is determined by SCC members that changes should be
made to facilitate the use of the model in practice. Specific changes in Version 11.0 are outlined
later in this Introduction.
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