The primary purpose of this study was to examine job satisfaction of restaurant employees
working in nonsupervisory positions. A survey instrument including the Minnesota Satisfaction
Questionnaire (MSQ) short form and demographic questions was used in the study.
Factor analysis was conducted to investigate the dimensions of the MSQ short form. A total
of 798 usable surveys from 52 restaurants, representing a 50.5% response rate, were included
in the analysis. The factor analysis resulted in a four-factor struc