3. What educational qualifications do you have and/or training at work? How
have these helped in your career?
I completed Housekeeping Management, Front Office, Hospitality Sales and
Marketing through long distance learning and at school after work. I also took
some in-house courses such as “Leading and Motivating”, “Breakthrough
Standards Performance”, “Handling Guest Complaints”, “Energizing and
Empowering Employees” and much more.