1. do not let a customer get. We will have to find a way to change a group of interested parties to give. Whether it's the people who walk through The people who visit baking question phone MAS or sales point. People who see our media advertising, but the question is, "how to change this to a group of people who are interested in our customers?" If we try to store information may have found that groups that visit or telephone. Toyota already has asked to purchase as soon as steam is proportional. About 10-15 percent of the revenue. The other section will require 2-3 times more than tattoo tracing where the customer is willing to purchase decisions, which may increase sales 15 percent combined two tattoo, about 25-30%, so. Our duty is, "don't let the customers get a grip, naen" for one group, we will have to find a way to make the customer a direct and immediate purchase decisions, and the second group if it is not immediate, it is not a purchase decision? We must try to give the customer the best information, but they must not be in a hurry to sell. Should the name, address, telephone number and e-mail so that we can keep track of, and then try to change the interest groups to become our customers,.
2. change one-time customer into a regular When a customer purchases our products, such as our great opportunity. Who can offer a useful item or something more upbeat. Called the "opportunity to create revenue," such as a mobile phone shop. When a customer purchases a mobile, a mobile-battery holders selling wireless headphones, battery charger, etc, or a coffee shop selling sweets, cakes, biscuits. Fresh milk. With extra juice because in General. The first product purchase or behaviour for the first time will always be difficult or takes a decision long enough to compare the value of the second item purchase is very simple. The important point is to create emotion to buy happening with customers, all customers who bought item more PCs will likely come back to buy again or as a regular customer. If you compare the stores that sell to the poor sales will find that there are stores that sell well more than half of the sales usually come from regular customers, such as a beauty salon with regular customers know that customers are coming every 2 weeks will ask the customer if this coming week which will prepare the Brig dates.Macro or this weekend. a weekend? Book in advance, which represents the attention or even retail stores in the village that have regular customers in the villages to come out to everyone. Know what's in one week will ever purchase a customer will ask for phone customers. Additional items will be delivered to your home? There is a credit to regular customers little money for a week. If Yes, how well this certificate to the customer? Though
3. change to regular customers as "purebred boyfriend" trust and offers support and say so to make acquaintances. Entrepreneur or business owner will want to focus on the customer "customer" of a company or customer assets are compared to "goose that will generate revenue to the owner (business), endlessly, as long as long as the owner recognized customer care (the Golden Goose), as well as your own," or may be compared to the "academic language value throughout the life (Life Time Value: LTV)." If we take care of the customer, friend or love interest, as well as customer care and they will stay with us forever. For example, the
-Restaurant If a customer comes to dine at the restaurant twice a month for each 1000 baht equals that in one year we have received money from the customer to the store you have 24000 baht if the client is a species of true fans, you will earn 50 tattoo people, certainly to 1.2 million a year.
-Sport Club that holds an annual membership fee of THB 5000 if you already have a member number of 200 people, you will earn 1 million a year to the bed, you lazy.
-Coffee shop with a fan who came to drink coffee as a purebred. 4-week average glass glass 60 baht in one year, you will earn from this customer to this store with 12480 baht if that is the purebred boyfriend, there are approximately 100 tattoo 1.2 million annual income, etc.
4. According to the customer from the restoration to the back. The main reason that customers will have two reasons.
First, the customer is not satisfied with any of our goods or services until it lost lost an eye to the page, so will probably require very little effort because most of the reasons that the employee is not polite to speak. Not impressed by the service. The contract has not been performed. Owners or managers of the customer should be contacted to find out manually. Inquire into problems over grudge over the phone or send an e-mail letter signed to apologize to show responsibility for what has happened with the offer to purchase goods or services they've ever used. Special price to apologize, which will allow us to get this group back to customer and customer group, it is likely it will become a future with purebred boyfriend.
The second is the lack of contact, or from us. Getting customers back by us should offer little benefit, such as during a birthday can be purchased at a price reduction of 50 percent, or if there is a new version of the item, before trial, or to use for free. Moreover, there may be a shared activity to revive the good memories.
5. creating events associated include people who love our customers take a friend. Acquaintances or relatives come to us, such as cosmetic products. Activities to teach makeup from a professional makeup artist Fresh ready-to-drink milk for children, children's camp, the least intelligent events listing Members introduce Member phueanbok friend (Member Get Member) suggested a list of customers, friends, or acquaintances with 3 tattoo list permission to reference the name of the Guide to present the goods. These methods will allow us to expand the customer base away.
However, any strategy to use should be located on the basis of a good mind to your customers. Don't try to be nice to customers should hypocrisy displayed the sincerity is constantly late, both for customers and employees, it would make the business grow.