Employees are most likely to learn when training is linked to their current job experiences and tasks. There are a number of ways trainers can make this link. Training sessions should present material using familiar concepts, terms, and examples. As far as possible, the training context such as the physical setting or the images present on a computer should mirror the work environment. Along with physical elements, the context should include emotional elements. In the earlier example of store personnel training to handle upset scenarios of personnel dealing with unhappy customers. The role-play interaction between trainees adds emotional realism and further enhances learning
Well-designed training helps people remember the content. Training Programs need to break information into chunks that people can remember. Research suggests that people can attend to no more than five items, the training program should deliver information in shorter sessions or chunks. Other ways to make information more memorable include presenting it with visual images and practicing some tasks enough that they become automatic.