Concerning suppliers, some U.S. CIOs move offshore
via one of their domestic suppliers such as EDS, IBM,
or Accenture because they can leverage the existing
relationships. For example, AT&T preferred to move
offshore through its existing partnership with IBM,
rather than try to build a new relationship with a new
supplier in a new country. Other customers, such as
Financial Services 3, prefer to select established offshore
suppliers such as Wipro because of their maturity.
Still other customers, including Biotech, look for
smaller niche suppliers with domain expertise.