(2003) proposed a methodology to compare logistics systems between Asia and Europe; however, Vietnam was not included in the analysis and a more country specific method was needed. It would be safe to assume that 10 years after the study of Bookbinder and Tan (2003) that Vietnam would have enough data to enable comparison within that methodology and that the country would probably have been included in the Tier 3 group of countries. The Tier 3 group of countries represents the countries that are less-developed in terms of logistics capability Nonetheless, the main issue is that Vietnam is not a country that has been studied extensively in the logistics literature and more research is needed to understand the logistics environment in this fast emerging and developing country. Therefore it is important to understand the "As Is" situation first. The analysis can be through the understanding of Vietnam's national logistics system. According to Banomyong (2008), a national logistics system is composed of (1) transport and logistics infrastructure, (2) the institutional and regulatory framework, (3) service providers, and (4) logistics service users as illustrated in Figure 1.