I have checked with my digital team and AOT’s team. I would like to inform you in below;
1. Actually, the problem is caused by upgrading the screen size 52 " to 82”. When the screen is adjusted to a larger size, the scale of the video file does not fit. It must be gradually check and adjust to each screen. It is possible to find a problem with some screen which just adjust to the big size.
2. When AOT’s team find the error, the team will be solved immediately.
3. AOT’s team will be fixed finish on Jan 15,2016 (as I told you in previous e-mail). So, from Dec 15,20165 – Jan 12, 2016 some screen already finished. The remaining screen will be fix within 2 days (Jan 14 – 15, 2016).
4. The number of screen and day which found the problem, AOT’s team will summarize and report to me in next week.
5. To apologize, we are pleased to compensate the new LFD digital media at immigration checkpoint at the airport total 16 screens to you. The media can be started immediately after you ok. (Please see the details in below)