ISO standards are reviewed every five years and revised if needed.
This helps ensure they remain useful tools for the marketplace.
The challenges faced by business and organizations today are very
different from a few decades ago and ISO 9001 has been updated
to take this new environment into account.
For example, increased globalization has changed the way we do
business and organizations often operate more complex supply
chains than they did in the past. In addition, there are increased
expectations from customers and other interested parties and, with
more access to information, today’s wider society has a stronger
voice than ever before. ISO 9001 needs to reflect these changes
in order to remain relevant.