greet patientsregister patients acc

greet patients
register patients according to established protocols
assist patients to complete all necessary forms and documentation including medical insurance
ensure patient information is accurate including billing information
inform patients of medical office procedures and policy
maintain and manage patient records
move patients through appointments as scheduled
answer incoming calls and deal with inquiries
transfer calls as required
schedule patient appointments
collect co-pays and payments
report statistics as required
schedule hospital admissions, tests, scans and outside appointments for patients
obtain external medical reports as required by medical professionals
respond and comply to requests for information
deal with incoming and outgoing post
complete other clerical duties as assigned
maintain stock of forms and office supplies
ensure reception area is well maintained, neat and clean
safeguard patient privacy and confidentiality
Education and Experience

high school diploma
knowledge of medical terminology, procedures and diagnosis
knowledge of computer and relevant software applications
knowledge of general administrative and clerical procedures
working knowledge of healthcare insurance preferred
Key Competencies

communication skills
information collection and management
planning and organizing
attention to detail
customer service skills
adaptability
confidentiality
View the general receptionist job description for further information and job details.