They are creating more open and collaborative
cultures — encouraging employees to connect,
learn from each other and thrive in a world of rapid
change. The emphasis on openness is even
higher among outperforming organizations — and
they have the change-management capabilities
to make it happen.* As CEOs open up their
organizations, they are not inviting chaos. The
need for control remains, but it is evolving into
a new form — one better suited to the complexity
and pace of business today