As information from customer regarding the hose on the reel is R17 1/4"" hose, but the label shown 1SN 1/4"" hose.
After trace back to our process, wrong label was caused by human error - the operator of coilling process selected the wrong hose, he selected the hose R17 1/4"" instead of select 1SN 1/4"" during coilling process cause the hose from a reel is R17 1/4"" but label shown 1SN 1/4"" at the customer.
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