1.1 - Identify the need for coaching based on a range of factors.
Coaching plays an important role in any enterprise.
Up-to-date skills and information must be regularly passed on to both new and old employees;
coaching will ensure that all staff are confident in working the systems and equipment present in the
workplace and in complying with workplace procedures.
Coaching a colleague will generally involve:
Ø Exchanging and evaluating verbal and written information
Ø Demonstrating practical skills
Ø Observing a colleague complete a task