Please be informed that my colleague who take care of HRS.com discussed with them to assist for this case.
HRS.com team advise that they could cancel this reservation after arrival date. So my colleague will follow up with them again on Monday 15th Feb 2016.
For this case, the hotel will waive no show on the night of 13th Feb. 2016.
Ms. Châtelet, we trust that all above are meet your satisfaction. Should you require further clarification or any assistance, please do not hesitate to contact us at your convenience.
Have a nice day