Dear Kelci,
AWB.4274508630
Normally, Is this shipment cost charged under DJI expense?
As our drone normal shipment can be done customs clearance by our shipping without any import license, but DHL has asked us the license and cannot process clearance till now.
This shipment is stuck at clearance process for a while.
To avoid more storage charge, we offer to process clearance by our shipping and charge you the clearance charge back.
Please recheck and confirm back.
Thank you.