World Consumer Rights Day 2014: Such processes are both labour intensive and intellectually demanding, as they are technical in both engineering and legal terms and require fairly specialised skills in drafting of international documents. This work has then represented a major investment of time and resources for CI and we are the only organisation to be involved in all three. The campaign will continue as a result of the adoption of mobile telephony and consumer rights as the theme of World Consumer Rights Day on 15 March 2014. This will involve participation by members all over the world and we hope will result in a rich crop of evidence which will be useful to us in future work on this vital subject. Previous recent WCD themes have been ‘your money your rights’22 (2010), CI’s proposals to the G20 proposals for consumer protection in financial services 23(2011) and a global member survey of consumer protection throughout the world 24(2013). Our continuous activities in the field of financial services since 2008 indicate that our commitment is for the ‘long haul’.