While the Coral Coast did not rate well in terms of unaided awareness, more favourable
results emerged when participants were prompted to recall the destination. Table 3 shows the
perceived performance of the Coral Coast in the second questionnaire across the cognitive
attributes was generally favourable. With the exception of two attributes, ‘within a
comfortable drive’ and ‘trendy atmosphere’, the means were above the scale mid point. While
the latter was not deemed important, the former may play a major role in decision making
given the mean maximum comfortable drive time to a short break destination indicated by the
2003 participants was four hours. ‘Within a comfortable drive’ also represents one of the
three key problem areas the new brand had sought to overcome. From a positioning
perspective, of the competitive set of destinations, the Coral Coast rated highest on four
attributes. It is suggested that two of these, ‘friendly locals’ and ‘uncrowded’, represent an as
yet untapped market position that the RTO could better exploit to improve other measures of
CBBE.
While the Coral Coast did not rate well in terms of unaided awareness, more favourableresults emerged when participants were prompted to recall the destination. Table 3 shows theperceived performance of the Coral Coast in the second questionnaire across the cognitiveattributes was generally favourable. With the exception of two attributes, ‘within acomfortable drive’ and ‘trendy atmosphere’, the means were above the scale mid point. Whilethe latter was not deemed important, the former may play a major role in decision makinggiven the mean maximum comfortable drive time to a short break destination indicated by the2003 participants was four hours. ‘Within a comfortable drive’ also represents one of thethree key problem areas the new brand had sought to overcome. From a positioningperspective, of the competitive set of destinations, the Coral Coast rated highest on fourattributes. It is suggested that two of these, ‘friendly locals’ and ‘uncrowded’, represent an asyet untapped market position that the RTO could better exploit to improve other measures ofCBBE.
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