Dear Ishiura san,
When your engineer would like to come for survey? I will arrange the schedule with manager of Dealing Room.
>>>> How about this Wednesday 26th August.
I think it’s better lunch time (from 11:30 to 13:00) or after 17:30.
>>>> CTC prefers 12:00-13:00
About 1 turret replacement, this cost will be covered by Pongpan san team (General Administration Division), right?
We have to confirm if cover of one more turret should be replaced additionally because as quotation for relocation project is estimated for 10 turrets.
If 9 turrets should be replaced is enough, I think you need to amend quotation.
>>>> No, it will be deduct from 10 units in the quotation. It's desk no.3 from your survey form. Now there are 9 turrets remaining.
You can check the shipping and receipt of the product through our RMA/Service Order Status tool at the following URL: http://tools.cisco.com/support/serviceordertool/home.svo
The shipment details:
Received by: CHANUCH
Date/time of delivery: 17-AUG-2015 14:00 (GMT +7)
If I do not hear from you within 72 hours then I will be closing the case. I would like to emphasize that I would close this case because I do not want to continue bothering you in anyway. Be assured that closing the case does not restrict our ability to support you.