I am sorry to note that you have completely misunderstood our instruction.
Since you will plan for CY by evening, we have informed you well in advance to hold the container CY movement by 10:40 AM hrs and we informed that we will re-confirm by evening to proceed or not. (K.Sua clearly informed you that the cargo have some problem and buyer is going to visit warehouse and confirm the quality)
We have not informed to you anything by Friday evening to proceed for CY and at-least you could have checked with us from your side either the movement is confirmed or not. But you have proceeded for CY on Friday itself without re-checking with us. It is not our fault and you have missed to re-check with us.
Hence we are not in a situation to accept this addl. charges and also we have to pay unnecessary addl. expenses to the shipping line as well THB 8000 towards container detention.
Please try to understand our situation, but we assure you to support with our complete volumes to compensate your unexpected losses.