When I did the complaint to Fabulous Mom, I never ask for refund/replacement, then one day, I got an email from Fabulous Mom asking me whether I want a refund or a replacement. I gave a deep thought and in the end I am asking for a replacement rather a refund. Maybe this is because I want to know the new replacement they going to send to me could have leakage problem. If there are any more leakages, I will keep on snap pictures and email to Vivian, not because I want a replacement but I want to see improve done on this storage bags. This storage bags are use to keep breast milk and they suppose to be reliable and I am expecting no leakage at all and should have more quality control over this bag. You are unable to purchase breast milk in Malaysia, regardless how wealthy you are. Even in the State, breast milk is selling at USD 3.20 per oz. There, now you know how precious is breast milk and some even name it as gold liquid.