How are you! Stephen is on biz traveling recently. Please let me explain why the cargo had not flighted in one lot from Shanghai to Hongkong, due to size of the cargo: L: 2.14m x W:1.94m x H: 0.92m = 1 plywood case; Total: 11 Plywood, 1763kgs. So each of plywood case can occupy one pallet, our agent planned put it on one high deck, but it is not stackable, if this plywood case stack on other cargo, it will be fall down, so our agent has used 11 low deck pallets for each plywood, However carrier's capacity is 8 low deck pallets for each flight, so that's way we have 2 departures.
Now the cargo has arrarived HKG, due to the same problem as above, carrier can not combine two shipments in one lot at Hongkong.
1st part (5 PKG) has departured 12:30 pm and eta BKK: 14:30pm. For the rest 2nd part: planed departure HKG via HX9004, ETD: 02:00am ETA: 04:00am. I will send you final confirmation from AIR carrier once I have the information.