Software technology changes quickly. A great example of this is that in a matter of only a few years, user interface technology has progressed from the green screens of the 1980s, to Windows point-and-click graphical user interfaces of the ’90s, to the Web browser look and feel of today complete with hyperlinks and full text search bar. This means you need a software system that keeps pace with new technology to enable you to remain competitive. As you assess the technology of your ERP system, the key drivers of change are integration, availability of support and resources, and customization.