Chapter 2 – Rationality in Organizations
2.1: Under norms of rationality, organizations seek to seal off their core technologies from environ-mental influences.
2.2: Under norms of rationality, organizations seek to buffer environmental influences by surround-ing their technical cores with input and output components.
2.3: Under norms of rationality, organizations seek to smooth out input and output transactions.
2.4: Under norms of rationality, organizations seek to anticipate and adapt to environmental chang-es which cannot be buffered or leveled.
2.5: When buffering, leveling, and forecasting do not protect their technical cores from environmen-tal fluctuations, organizations under norms of rationality resort to rationing.
Chapter 3 – Domains of Organized Action
3.1: Under norms of rationality, organizations seek to minimize the power of task-environment ele-ments over them by maintaining alternatives.
3.2: Organizations subject to rationality norms and competing for support seek prestige.
3.3: When support capacity is concentrated in one or a few elements of the task environment, or-ganizations under norms of rationality seek power relative to those on whom they are depend-ent.