Israelis have discovered the joy of ordering products from overseas websites like Amazon and Alibaba, but Israel Post, the national postal service, still hasn’t found a way to ensure their packages are delivered quickly and without damage.
As a result, the state comptroller said in a stinging report released yesterday, Israeli consumers aren’t fully enjoying the lower prices the government has promised by easing duties on personal imports over the last few years.
“The government created a policy of easing personal imports and encouraging them in order to reduce the cost of living. However, this policy is being undermined while the postal corporation fails to improve its operating system,” the comptroller’s report said.