First and foremost, on behalf of Thai Treasure Tours , I would like to personally apologize for your inconvenience. We accept full responsibility for the mistake and I assure you we are taking the necessary steps to prevent it from happening in the future. Thank you for bringing this matter to our attention.
Of course, none of this is your fault and we take full responsibility for this error. As a result and as a token of our acceptance to this mistake, we will refund your money, give you one year of free subscription, give you 50% on your next purchase, We hope this is sufficient to solve the issue and clear any remaining inconvenience.