1. Emotional responses. Some emails cause upset or anger. A reply in the heat of the moment can’t be easily retracted.
2. Information overload. Too many people send too much information. They often cite ‘need to know’ as the justification. Learn how to use email effectively and you’ll reduce time wasted on this.
3. Lacks the personal touch. Some things are best left untyped. Email will never beat a hand written card or letter when it comes to relationships.
4. Misunderstandings. Emails from people who don’t take the time to read what they write before clicking ‘send’. Time is wasted, either to clarify or, worse, acting on a misinterpretation of the message.
5. No respite. The law of the empty inbox – leave it and will grow. Ignore it at your peril! Discover how to get an empty inbox every day.