Dear Wassana Sukkasem
This correspondence is to confirm that an audit was conducted at your facility. Lead Auditor Review has been completed and you will find the draft report attached. Please note that there may be changes in the final report. To assure a timely response to the non-conformances (if any) please start a root cause analysis for all the findings that were documented during the audit.
The corrective action is ineffectively taken. Risk and opportunity is ineffectively identified. Calibration process was ineffectively implemented. customer satisfaction was not analysed to be improvement. complaint was not proper maintained.
The frequency of raw material inventory inspection should be re-considered with clear action in case of damaged packaging to prevent cross-contamination and loss of weight.