Diagnosing Development Level
Alice Marshall was waiting outside her office to greet the entrepreneur when she
arrived. "So you want to work on your diagnostic skills," smiled Marshall.
"I sure do," said the entrepreneur. "I sense that flexibility is important, but
without knowing when to use which leadership style with which people you could
get yourself into trouble."
"You sure could," said Marshall. "I once worked for a manager who was very
flexible - he could use all four leadership styles - he just used the wrong style
with the wrong people at the wrong time.