Facilitation. When nurse managers act as a sounding board for staff, helping them to develop ideas and creatively solve problems, they are demonstrating facilitation.This may include modeling and teaching appreciative inquiry, an approach that promotes positive change in an organization by emphasizing reliance on existing strengths (ideas and practices, for instance) to improve a situation. Challenges are thus viewed as possibilities rather than as problems. Managers can also help nurses to develop critical thinking skills, such as finding creative solutions to problems and exploring alternatives, which are important for any leader to possess.