and not requiring technical support, even though four participants
believed that this support was available to the nurses.
According to all participants, the use of ICTs was gaining
popularity among nurses. Indeed, they noticed that the nurses
increasingly used ICTs as much for communicating than acquiring information in the workplace. One nurse even hoped for thecomplete computerization of the strategies used by the learning
organization. Summary of the changes brought to nurses by the
ICTs implemented within the context of the learning organization
can be seen inTable 4
As explained in Section2, the learning organization’s committee pursued three main objectives in the CSSS: better quality andsecurity in health care, support for nurse practice, and knowledge
transfer.The comments that were collected suggest that these goals
were met. Indeed, all participants emphasized that the learning
organization brought about an important improvement in these
three fields.