Hello,
please try to start the application as Administrator (right click on the icon->left click on "Run as Administrator"). If this does not solve the problem, then download and install the following program:
http://www.ashampoo.com/dl/remover/ashampoo_cddvdaccesscontrol.exe
Then, you should find under Start->All Programs->Ashampoo->Ashampoo CD & DVD Drive Access Control->Ashampoo CD & DVD Drive Access Control. After you started this program click on the tab Security and choose your current profile with that you are logged on in Windows. Click Add and give this user the rights so that your CD/DVD writer can work properly.
If this did not solve the Problem, then please send a new problem report.
Thanks for using Ashampoo products, we hope they fulfilled your needs.
MfG/Regards
Thomas Vesper
Kundendienst | Support
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Ashampoo GmbH & Co. KG | HRA 3618 Oldenburg (Oldb.)
Ashampoo Technology GmbH & Co. KG | HRA 4000 Oldenburg (Oldb.)
Ashampoo Development GmbH & Co. KG | HRA 200048 Oldenburg (Oldb.)
Ashampoo Air & Car Services GmbH & Co. KG | HRA 4190 Oldenburg (Oldb.)
CleverReach GmbH & Co. KG | HRA 4020 Oldenburg (Oldb.)
DownloadMix GmbH & Co. KG | HRA 200064 Oldenburg (Oldb.)
Felix-Wankel-Straße 16 | 26125 Oldenburg/Germany
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Vertreten durch | Represented by:
HILCHNER & BOGENA Beteiligungs GmbH | HRB 4490 Oldenburg (Oldb.)
Felix-Wankel-Str. 16 | 26125 Oldenburg/Germany
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Geschäftsführung | Executive board:
Sebastian Schwarz & Jens Klibingat
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Aufsichtsrat | Supervisory board:
Rolf Hilchner & Heinz-Wilhelm Bogena
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Fon: +49 441 93379-0 | Fax: +49 441 93379-79
http://www.ashampoo.de | http://www.ashampoo.com
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SUBJECT: Error Report: Ashampoo Slideshow Studio HD 3
FROM: Error Report (report@ashampoo.com)
DATE: 14.03.2014 09:01:11
TO: sis@ashampoo.com
email: KUjutturapoot@outlook.co.th
lang: en-us
name: จัตุรภุช
os: Microsoft Windows 8.1 Professional (build 9200), 64-bit
os-buildno: 9200
os-major: 6
os-minor: 3
os-platform-id: 2
product-display-name: Ashampoo Slideshow Studio HD 3
product-id: 0866
product-name: Ashampoo Slideshow Studio HD 3
version: 3.0.3
version-state: 1
Message: