HI Gimmy , Yingting.
After discussion with our IT team . They suggest that some error occurred with my Apple ID .
Enclosed mail is an last e-mail which I received from Apple system . Not sure is it relate with this issue ?
However , Somying who handle apple daily operation , She have no Apple ID to log into SEMs yet.
May I take this chance to request Apple ID for her , Please kindly advise the process for user request ?
Best Regards,
Thanabadee Pusanapunya (Arm)
Assistant Manager