Abstract - The Rampant growth of wireless technology and Mobile devices in this era is creating a great impact on our
lives. Some early efforts have been made to combine and utilize both of these technologies in advancement of
hospitality industry. This research work aims to automate the food ordering process in restaurant and also improve
the dining experience of customers. In this paper we discuss about the design & implementation of automated food
ordering system with real time customer feedback (AOS-RTF) for restaurants. This system, implements wireless data
access to servers. The android application on user’s mobile will have all the menu details. The order details from
customer’s mobile are wirelessly updated in central database and subsequently sent to kitchen and cashier
respectively. The restaurant owner can manage the menu modifications easily. The wireless application on mobile
devices provide a means of convenience, improving efficiency and accuracy for restaurants by saving time, reducing
human errors and real-time customer feedback. This system successfully over comes the drawbacks in earlier PDA
based food ordering system and is less expensive and more effective than the multi-touchable restaurant
management systems.