Cutting the cost of unsaleable products is a constant challenge. MeadWestvaco Coated Board (Stanford, Conn.) is developing packaging material that better protects frozen food. H. J. Heinz Company (Pittsburgh, Pa.) conducts internal and external audits aimed at locating the root causes of product damage. Dunkin Donuts (Westampton, NJ) moved to a cross-dock facility designed to minimize product damage.