In this case study, we observed that the reverse situation can be just as successful.
If the users see the potential of the data warehouse to deliver value to the organization, they can be the champions and convince management to adopt the technology.
Similarly, because of its simplicity, the data mart approach is frequently recommended as the preferred approach. Providing what the users want and need is more important.
If users understand both the technology and the organization’s business processes, a single data repository may actually be more satisfying for them.
In the same way, too little flexibility in tools can be just as harmful as too much.
The level of tool flexibility that users require for success varies based on their technical knowledge and their business needs. This article not only explains those paradoxes, but identifies the key points at which interventions may have to occur in order to achieve the level of leadership, focus, and flexibility required for data warehouse success.