case study of the problem of e-Government projects failure and using AHP for multiple
decisions making revealed that for any of the criteria (penetration of e-mail, e-Administration,
or e-Service) the alternative ICT Skills represents the highest priority with average relative
score of 53.59 percent. Follows are Culture (resistance, seniority, and awareness),
Leadership commitment (at top and senior levels), and Technology readiness alternatives
with averages 24.46 percent, 15.26 percent, and 6.69 percent respectively. In other words,
the influence of ICT Skill is two times more weight than Culture alternative, three times more
weight than Leadership alternative, and about eight times more preferable than Technology
alternative for the success of e-Governance. It is found that the results are not sensitive for
consistent pair-wise comparison in criteria or in alternatives. The result of AHP analysis
emphasizes the highest importance of human skill for the success of e-Government