The scope of the sales training typically involves issues such as the sales process. Salespeople receive information about the company and the industry, as well as about the organization’s policies and procedures. Sales training for new recruits must focus on time and territory management and on customer requirements and product knowledge. Many organizations will also have a new salesperson shadow a more experienced representative in the field prior to the completion of the sales training. After this mentoring experience, sales training can focus on what was observed in real on-the-job settings.